Shipping Policy

Domestic Shipping

Standard Shipping within India

  1. Free standard Shipping on retail orders over Rs. 1500.00 in India.
  2. All orders Confirmed will be dispatched within 2-3 business days.
  3. Custom Print orders are dispatched in 10-15 business days.
  4. Orders put after 11AM IST on Fridays, will be handled the next Monday.
  5. Business days are Monday-Saturday.
  6. We don’t ship orders on Saturdays or Sundays.
  7. The standard delivery time are as follow:
    1. Metro cities: 7-8 days
    2. South India: 8-10 days
    3. East & North East India: 10-12 days
    4. North India: 7-8 days
    5. West India: 7-8 days
    6. Central India: 5-6 days
    7. suburbs(Outer Areas in Cities): Additional 1-2 days depending on the Zone.
  8. Some variations in the delivery time line could occur due to unavoidable circumstances.

International Shipping

International shipping rates are calculated based on weight of the total order. Please fill out the Contact us  form to provide you with the shipping rates for your order.

CUSTOMS, DUTIES & TAXES:

  1. International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order and shipping amount. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
  2. Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
  3. Customs offices in some countries require the recipient (importer of record) to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
  4. We cannot ship to international PO Boxes. All international orders require a verifiable physical shipping address and we are unable able to ship through alternate couriers at this time.

 

Returns and refunds on international orders

  1. At present, we will not accept any returns or exchanges on international orders, due to the high shipping costs involved. If you still wish to exchange or return an order, all associated costs including return customs, duties and taxes will have to be borne by you.
  2. If we made an error in sending you a product, we will have the correct product sent out to you, at no extra costs.
  3. In case of damanged products, where the damaged products received are less than 30% of the total order, we will refund the difference amount or can adjust the amount with your next order. We will not be resending any small parcels again.
Need Help? Chat with us